Lesson 3, Topic 5
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Engaging With Your Student Body

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Engaging with your student body is key within Student Voice; if you are representing them, you need to ensure you are hearing and listening to what the whole student body are saying!

“Research suggests that we only remember between 25 and 50% of what we hear – what if the important things that were being said to us weren’t in that percentage?”

‘Listening’ Photo by Alex Blăjan on Unsplash

You may have heard the term ‘Active Listening’ before – the idea that listening is not just using your ears. It is a technique that requires users to carefully listen to what is being said, and to observe the ‘non-verbal communication’ given off by the speaker – body language, eye contact, facial expressions, gestures, posture, and tone of voice.

“The most important thing in communication is hearing what isn’t being said.”

Here are some helpful suggestions to assist in you becoming a better ‘Active Listener’:

  • Try not to get distracted by your own thoughts
  • Try not to interrupt the other person; instead, wait until they come to a natural end before contributing your thoughts or asking follow-up questions
  • Use ‘door opener’ phrases, such as ‘tell me more’, ‘go on’, or ‘that sounds interesting’ etc etc. This should encourage the speaker to continue
  • Take notes to help you remember important information – you may want to paraphrase it but don’t miss out the important details, too