Group Admin Support
Welcome to the Unloc Online Group Admin Support Page for any support you may need with your Group account. If you have any issues or questions that are not addressed via this webpage then please click on one of the following options:
UPLOADING USERS TO UNLOC.ONLINE
Users can be registered for the purchased courses using the ‘Enrol New User’ option. You can add users in two ways:
- Individually uploading users
- Bulk upload users
The video above walks through each option. To download the Bulk Upload Template use the link below.
REMOVING & RE-INVITING USERS TO UNLOC.ONLINE
Group Admins have the option to ‘Remove’ and ‘Re-invite’ added users.
After selecting ‘Enrolled Users’ the options appear under the action column.
Clicking ‘Remove’ un-enrols that user and deletes their account.
‘Re-invite’ allows you to resend the user’s log-in details if they have forgotten them.
MONITORING GROUP PROGRESS
Group Admins can monitor and check user progression on any of the selected Unloc.online courses.
After selecting the ‘Report’ option you are then able to filter by specific course and review individual users’ progression.